Problem 'error {case_clause,{aborted,eacces}}' occurred executing the command.
Stacktrace: [{ejabberd_admin,restore_mnesia,1},
{ejabberd_ctl,call_command,3},
{ejabberd_ctl,try_call_command,3},
{ejabberd_ctl,process2,3},
{ejabberd_ctl,process,1},
{rpc,'-handle_call/3-fun-0-',5}]
The fix is to make the backup file and all the directories to it readable to everybody.
I hope this helps :)